How easy is it to get undeleted?

[jikoe]

I was botting some account which got deleted. I directly sent an email and i got undeleted.

Thank you for your request.

After a thorough investigation of your account we have found the deletion of your account to be incorrect. For this reason your account has been restored. We are very sorry for the inconvenience this has caused.

We have added 4 premium days as compensation for the lost Premium Time.

Kind regards,
Manina
Tibia Customer Support

The char was 100% botted.
Are many people getting undeleted by just sending an email?

[Going Quantum]

It wouldn't surprise me if the investigations of accounts are done by an automated system too.

[JustAnotherDay]

It wouldn't surprise me if noone actually comes to work to there office

[deth4you]

Yep. Happened to me before to . Sometime all it takes is a Email .

[sausting]

I have said before, i think every single deleted account should be have an email sent to inquire

[Dryatlesh]

jikoe
Nice bro :D

Could you copy us the mail you send back to cip?
So maybe it could help us if some of us get deleted :3

Would be awesome bro ^.^

[draadloos]

I have lost over 40+ bot accounts, and non being undeleted. Maybe you just got lucky, or im just unlucky, but looks like it depends on luck.

[jikoe]

jikoe
Nice bro :D

Could you copy us the mail you send back to cip?
So maybe it could help us if some of us get deleted :3

Would be awesome bro ^.^

I just sent like: I dont know why my full account got deleted, could you give some more information about it? My character name is: xxxx.
I used another character name on the account on which i didnt use bot for the past 2 years when i sent that email. That character was also the highest character on the account currently.

Now i got deleted again on another accounts and i sent an email with the character that was currently botted on that account. Lets see if i get undeleted again.
Ill post here as soon as i get a reponse

[Y2Quakepc2]

Thank you for your request.

A check of your account has shown that unofficial software was used on it to play Tibia. We have reviewed the deletion carefully, but I am sorry to say we have found it was justified. I am afraid we are not prepared to revoke it.

Please note that we cannot give you any further details concerning the check procedure. However, rest assured that the deletion of your account was not based exclusively on reports by other players.

Please note that this is the last reply we can send you in this matter.

Kind regards,
Manina
Tibia Customer Support


not that izy

you lukcy my friend

[jikoe]

3 total deleted today XD, sent another 3 e-mails.... lets see

edit: 4

[jikoe]

All 4 recieved the same email as Y2Quakepc2 :( didnt get undeleted again

[jikoe]

double post

[derkonsito]

jikoe Were i send e-mail bro? i searched in support on tibia.com and couldn`t find nothing

[jikoe]

jikoe Were i send e-mail bro? i searched in support on tibia.com and couldn`t find nothing

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