Payment Issues Megathread

[DarkstaR]

As explained in the visible notice, we've experienced some server issues which have effected payments. If you made a payment between February 10th and February 12th but have not received your XenoBot time, please post in this thread with your PayPal transaction ID. If you purchased through a re-seller, please either re-use the code you were given (it should still work) or talk to the re-seller to get a new code. We're going to sort everything out as fast as possible and give compensation to affected users.

If you haven't seen the notice, you can read it here:

Valued Customers,
From February 11th, 2016 at 6:00 AM PST until February 12th, 2016 at 00:00 AM PST, the XenoBot forums and website were offline. We had a major hardware failure in our main machine, but were able to bring the site back after many hours of work.

Due to the systems put in place from previous incidents, we are happy to say that there was a minimal interruption to XenoBot use, and most users shouldn't have seen an issue at all. Unfortunately, however, we did have to roll back the site to the state it was in at roughly February 11th, 2016 at 00:00 AM PST. This means that any payments posted between then and February 12th may not have been properly processed. If you're affected by this, please post in this thread with your PayPal transaction ID.

It's been a bumpy ride, but we've come out on top as always. Thanks for staying loyal to XenoBot and thanks for your understanding.
//DarkstaR

[Nickenik]

Hey have paid but haven't gotten any time

[krille]

It's been a bumpy ride, but we've come out on top as always. Thanks for staying loyal to XenoBot and thanks for your understanding.
//DarkstaR

Now it doesn't work either because of inject problems :/

[magixor]

Transaction ID
9L009412AU963522U

just as i paid the site went down today, yesterday just as i registered the site went down. Am i jinxed? -_-

[Tibiakid]

Transaction ID
04S08694XS846534W

Paid sometime yesterday, thanks.

[Chad23]

What the hell is going on with this bot. every day its something new. I cant log into my bot now. Im sick of paying for this bot and not being able to play it. So what the bots offline all day again? What the hell. I better get some days back because of this or im done using this bot. Everytime i try and load it today its saying error and closes the bot.

[playmate]

What the hell is going on with this bot. every day its something new. I cant log into my bot now. Im sick of paying for this bot and not being able to play it. So what the bots offline all day again? What the hell. I better get some days back because of this or im done using this bot. Everytime i try and load it today its saying error and closes the bot.
The bot is not offline, the updating is. Your bot doesn't closes, it minimizes. What's with the attitude?

[Adrax 13]

I fricken wish it was the 9th and 10th....
I got charged twice its like i had two recurring payments going

Here is the 10th 5E837407TY6757507

[Tobjun]

24H64691JT613205L -> i dident fail a payment but i had my first day off for a long time (where i could actually monitor and do some hardcore botting) and i dident have any bot cause it was unable to connect to my username at first, then saying "not up to date" even tho it is, and lastly it wouldent inject. If you just talk to cipsoft and make them give me a voucher for not being able to use your bot today, that would be great, thanks :)

[Tibia88]

Hello i cant log onto xeno client brought a month on 11 feb 2016 Transaction id : 8WR912138X4860211
Keeps saying my subscription is not active? :(

[krille]

Hello i cant log onto xeno client brought month on 11 feb 2016 Transaction id : 8WR912138X4860211

no one can log in

[Tibia88]

Hello i cant log onto xeno client brought a month on 11 feb 2016 Transaction id : 8WR912138X4860211
Keeps saying my subscription is not active?

[Menion]

my bot wont work,
transaction id 71M04648VY777323E

[bmoorefield]

ID: TB91141DL711714H

My reoccuring payments should have been canceled and I was still charged

[Znukk]

I got charged 3 times, 2 of those on the 10th and on the 16th which should be correct since last payment was January 15th. Transaction ID's are 7P1766710F315525G and 3LG651763X885981H for the feb 10th ones which are incorrect!

[Tibia88]

Hello i cant log onto xenobot client brought a month on 11 feb 2016 Transaction id : 8WR912138X4860211
on paypal Keeps saying my subscription is not active its been a 6 days I was wondering what was happening?

[Krol Dias]

ID da transação
8PV42913YB065112G

[netoo]

payment was made 2 times, i bought it once and then went to work, and the payment was made again..

Transaction ID
8PC98380XW532270T

I just want it to bought it once..

[Cadstrike]

Transaction ID:
9645191054449523B

I paid 11 february and xenosuite says it will expire in 2 days :(

[satoshi1234]

that would be great, thanks
สล็อตออนไลน์ มือถือ (https://www.gclub98.com/goldenslot-mobile/)

[shuker]

Hi,
Iam a monthly subcriber and on xenobot is saying my subsription is not active but in paypal is saying its active
number- I-UWDVVG0SUBTV

[Vichu90]

Hello! I want to end my suscription, and I used to have automatic payment, where can i cancel it?

[Laborer]

Hi,

I tried making a purchase but it didn't go through.
So i tried making a second one and it didn't go through either.

94G75625K0907025T
26Y20485DP6019051

[Elvang]

Hello! I want to end my suscription, and I used to have automatic payment, where can i cancel it?

Log in to PayPal and cancel it under preapproved payments.

[Tibia88]

Hello I Still cant loginto my xenobot since the 11th can u please fix my account 11 feb 2016 Transaction id : 8WR912138X4860211 Keeps saying my subscription is not active?

[Cadstrike]

Why it's still not active? I had only 11 days or sth of subscription :( I posted my payment ID a few days ago :(

[Cadstrike]

Why noone answer? Don't steal our money please :(

[masterblaster]

To: XenoBot
For: XenoBot Licence Subscription

Transaction ID: 9P3877087V848151N

[Uchiha Jensen]

Today xenobot was paid from my bank account but i have no time? What should i do? I found the payment on paypals webpage, here is my paypal pay id :0CF50624G16312720 And the payment was made today. Please help me get the time on xeno asap.

Thanks

[Uchiha Jensen]

Today xenobot was paid from my bank account but i have no time? What should i do? I found the payment on paypals webpage, here is my paypal pay id :0CF50624G16312720 And the payment was made today. Please help me get the time on xeno asap.

Thanks DarkstaR.

[masterblaster]

Hey I gave the wrong transaction ID. This is Correct. please fix this!!

Transaction ID: 9P3877087V848151N

[lonatic]

Hello DarkstaR Why am i being charged once per week for this bot on a reaccuring payment ? My bot hasnt worked for almost 3 weeks and you have charged me 23 usd in the last 30 days

here on the 27th of the feb Transaction ID
83J949144K500640N

again on the 18th of feb Transaction ID
9N201497RX3056450

again on the 27th of january Transaction ID
8XT92531N11802700

and again on the 19th of january Transaction ID
0MR36134J7415764W

and your due again to take moeny out of my bank on the 19th of march. I have 77 days subscription already that i cant fucking use. I have no wish to pay again on the 19th for something i havent been able to use for the past 3 weeks. Its fucking daylight robbery, Can you cancel my reaccuring payments As the last payment came out of my overdraft that i will also have bank charges for. If i want to pay for more days then i will do that myself without you picking and choosing when you want to take money from my account


Billing details

Item name
XenoBot Licence Subscription

Next payment due
19 Mar 2016

Last payment due
Indefinite – continue until cancelled

Add payments that failed to next bill
No

[Anilyst]

March 1st
Transaction ID97V69246FD903981U

[Tooter17]

had no problem taking my money but i havent received any time yet. wtf

[Tibia88]

Hello i cant log onto xeno client brought a month on 11 feb 2016 Transaction id : 8WR912138X4860211
Keeps saying my subscription is not active? what is happeningwith my month its been ages ?

[Aifan86]

Hello i cant log on to xennobot Transaction id: 43P592115C847433X

[michas376]

7DF41723K3156741T my last transaction :)

[cuckied]

ignore this

[cuckied]

ignore this

[Lancelothero]

i paid and nothing happened.

80G21454V66414440

???

[duggle]

Payed up twice, still no active sub on the account.
5CE12918JB972573W is for one payment.
4617-8745-7241-7132 <- paypal transaction ID for the other one

[Tibia88]

Hello I still cant log onto xeno client brought a month on 11 feb 2016 Transaction id : 8WR912138X4860211

Keeps saying my subscription is not active? what is happening with my month its been ages ?Can u please fix my account asap!!!!