Refund tibia coins ?

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03-14-2016, 08:55 PM
Kimpan90

Refund tibia coins ?

So I was gonna buy a express transfer on a char I just bought, but I bought a normal one. So now I have a 750coins transfer on my acc.

Is it possible to get a refund or something? Or should I maybe just wait 1 month (1month cd on the normal transfer) and not risk that CIP might see that I bought the acc etc?
03-15-2016, 01:35 AM
Fisiel

Quote:

Originally Posted by Kimpan90

So I was gonna buy a express transfer on a char I just bought, but I bought a normal one. So now I have a 750coins transfer on my acc.

Is it possible to get a refund or something? Or should I maybe just wait 1 month (1month cd on the normal transfer) and not risk that CIP might see that I bought the acc etc?

No chance, don`t even bother to email CIP because people working there have IQ lower than average. I guess you just have to wait
03-15-2016, 01:39 AM
Y2Quakepc2

Yes it is possible.

They will not refund you the money, but you can explain them the situation and what they will do is convert the transfer (if you already paid it) into 750 coins you can use on premmium or whatever.
03-16-2016, 04:30 AM
Fisiel

Quote:

Originally Posted by Y2Quakepc2

Yes it is possible.

They will not refund you the money, but you can explain them the situation and what they will do is convert the transfer (if you already paid it) into 750 coins you can use on premmium or whatever.

I really don`t think so, I had similar situation when I wanted to change name of my character but changed sex. They said, they didn`t even answer my email :) it`s worth to try but I doubt it
03-16-2016, 09:00 AM
Kimpan90

Quote:

Originally Posted by Fisiel

No chance, don`t even bother to email CIP because people working there have IQ lower than average. I guess you just have to wait

Quote:

Originally Posted by Y2Quakepc2

Yes it is possible.

They will not refund you the money, but you can explain them the situation and what they will do is convert the transfer (if you already paid it) into 750 coins you can use on premmium or whatever.

Quote:

Originally Posted by Fisiel

I really don`t think so, I had similar situation when I wanted to change name of my character but changed sex. They said, they didn`t even answer my email :) it`s worth to try but I doubt it

I sent a mail from a random mail, not even the mail from the account. Sent it at 04.00 and at 08.30 it was fixed. Coins back on my account :) No problems at all.

http://www.tibia.com/support/?subtop...uestion=refund
03-16-2016, 04:32 PM
Fisiel

Quote:

Originally Posted by Kimpan90

I sent a mail from a random mail, not even the mail from the account. Sent it at 04.00 and at 08.30 it was fixed. Coins back on my account :) No problems at all.

http://www.tibia.com/support/?subtop...uestion=refund

Wow, great!