Cancelled subscription

Hi there,
I have cancelled my subscription in february. Despite this it still charges me directly from my bank account without a single notice on pay pal...how to deal with it?

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Originally Posted by adaminho79

Hi there,
I have cancelled my subscription in february. Despite this it still charges me directly from my bank account without a single notice on pay pal...how to deal with it?

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XenoBot doesn't collect bank information, nor does it provide subscriptions via bank account, thus that's impossible. That means its in PayPal's hands, i.e. they/you never cancelled the subscription. Typically once your PayPal balance hits $0.00, and you have a linked credit/debit card or a bank account, the charges are directed to go through one those accounts to cover the cost.

Double check that the subscription is in fact cancelled by following these steps while signed into PayPal:

Click the Settings icon next to "Log out."
Click the Payments tab, then click Manage pre-approved payments under "Pre-approved payments."
Select the payment you'd like to cancel, then click Cancel.

Thank you,
Joshwa534

Simple. Go to the playstore and swipe from left to right. Select subscriptions and you can cancel it from dere me thinks















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