Well, I heard too that he not used any of bots.
But anyway my story:
It was like 1 year ago, my 1 account has been banned (but never used any bots on it) cipsoft tool detected as a bot lol
After 1-2 weeks I recive msg from cipsoft that they had a bug with their tool and they unbanned my account. So this tool is not 100% perfect at all.