Originally Posted by
Y2Quakepc2
They wont answer after pinnicles last email
By the way make sure everybody charges back until the last cent from paypal / cards / whatever
This will make deletions be a real waste of money for them, not only because you'll have everything refounded but also because they'll lose a custommer
Originally Posted by
Pidek098
REPLY
Code:
Thank you for your request.
>
> An automatic check of your account has shown that unofficial software was used on it to play Tibia. We have reviewed the deletion carefully, but I am sorry to say we have found it was justified. I am afraid we are not prepared to revoke it. Please understand that we cannot accept any further complaints against the deletion. Moreover, please note that we cannot give you any further details concerning the check procedure. However, rest assured that the deletion of your account was not based exclusively on reports by other players.
>
> If you would like to go on playing Tibia, please create a new account and start over. However, if you do so we strongly recommend you make sure to study the Tibia Rules at
> http://www.tibia.com/support/?subtopic=tibiarules
> carefully and make sure not to violate them again. If you follow them at all times, you may be sure not to lose your new Tibia account again.
>
> Please note that this is the last reply we can send you in this matter.
>
> Kind regards,
> Puri
> Tibia Customer Support
They wont reply for you anymore if you will use same e-mail adress. Like @
Y2Quakepc2 saying.
"
Please note that this is the last reply we can send you in this matter."
Code:
Thank you for your request.
There is no mistake, the punishment is justified and will remain. The account will not be returned to you.
Any account that has a charged back service on it that has already been used will be suspended until a new payment is made to cover for the unpaid but used service. Furthermore, accounts where such payments are charged back will not be able to use credit card as payment method any longer. That block is permanently.
Kind regards,
Isolan
CipSoft Payment Support
Well they answered...
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