Quote Originally Posted by agaboom View Post
I received a reply regarding my banned account,

Thank you for your request.

We have received your email. Please understand that it might take a few days to investigate your case thoroughly. We will get back to you as soon as possible. Please be patient.

Kind regards,
Doirin
Tibia Customer Support

Not an answer, but hopefully I'll get the answer I want
holding my thumbs, botfriend