deleted?

[madmadz]

No response yet, what is the average waiting time hum......

I recieved a answer today. I emailed CIPSoft yesterday at the date 09/04-15:

Thank you for your request.

We have received your email. Please understand that it might take a few days to investigate your case thoroughly. We will get back to you as soon as possible. Please be patient.

Kind regards,
Layiana
Tibia Customer Support

E: Was deleted without warning on a 160RP on Morta.