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Thread: Got charged twice

  1. #11
    Adrax 13's Avatar
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    Well i closed the dispute because I didn't want to cause any problems. But still waiting on @DarkstaR

  2. #12
    Adrax 13's Avatar
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    Starting to get worried that this issue is being ignored :/. I love xeno bot and what darkstar created I just want this issue resolved it's been 11 days now

    Here is proof that i was charged twice @DarkstaR @Joshwa534 @jo3bingham @Aydin @Elvang

  3. #13
    Moderator Elvang's Avatar
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    The only person who can deal with this is @DarkstaR and he hasn't seen the thread yet.

  4. #14
    XenoBot Developer DarkstaR's Avatar
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    You signed up for the recurring payment two times. You can check out your recurring payments in PayPal: http://lmgtfy.com/?q=paypal+recurring+payments

    All recurring payments are 100% handled by PayPal, there's literally nothing here from XenoBot's side except maybe not making it clear that you'd signed up twice.

  5. #15
    Adrax 13's Avatar
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    Quote Originally Posted by DarkstaR View Post
    You signed up for the recurring payment two times. You can check out your recurring payments in PayPal: http://lmgtfy.com/?q=paypal+recurring+payments

    All recurring payments are 100% handled by PayPal, there's literally nothing here from XenoBot's side except maybe not making it clear that you'd signed up twice.
    Yeap you are right I just haven't seen that before so I was little thrown off. But I was would like to state I was charged twice but I only got 30 days of xeno time :/ @DarkstaR

  6. #16
    Senior Member XtrmJosh's Avatar
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    Quote Originally Posted by DarkstaR View Post
    You signed up for the recurring payment two times. You can check out your recurring payments in PayPal: http://lmgtfy.com/?q=paypal+recurring+payments

    All recurring payments are 100% handled by PayPal, there's literally nothing here from XenoBot's side except maybe not making it clear that you'd signed up twice.
    It's undefined behaviour what happens when a payment is made for the same subscription twice? I mean, the subscription may exist twice for the Paypal side of things, but it smells to me like there's a bug with your account system which doesn't recognise the second payment or just fails to act on it... Or are you going to tell me Xeno makes your botting twice as efficient if you double pay?
    You cannot fail, so I'm lowering the standard.

  7. #17
    XenoBot Developer DarkstaR's Avatar
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    Quote Originally Posted by Adrax 13 View Post
    Yeap you are right I just haven't seen that before so I was little thrown off. But I was would like to state I was charged twice but I only got 30 days of xeno time :/ @DarkstaR
    That doesn't seem to be true. You have time until March 11th, which is 2 full months after the date of the double charge.

    Are you even measuring the states which you're describing here, or are you just guessing at them and then pretending they're fact?

  8. #18
    XenoBot Developer DarkstaR's Avatar
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    Quote Originally Posted by XtrmJosh View Post
    It's undefined behaviour what happens when a payment is made for the same subscription twice? I mean, the subscription may exist twice for the Paypal side of things, but it smells to me like there's a bug with your account system which doesn't recognise the second payment or just fails to act on it... Or are you going to tell me Xeno makes your botting twice as efficient if you double pay?
    You're not really being helpful by making smart ass remarks about a situation when your view of the situation that is not fully quantified.

  9. #19
    Adrax 13's Avatar
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    Quote Originally Posted by DarkstaR View Post
    That doesn't seem to be true. You have time until March 11th, which is 2 full months after the date of the double charge.

    Are you even measuring the states which you're describing here, or are you just guessing at them and then pretending they're fact?
    Well this is what happen when i checked my xeno time on xenosuite it only said 30 days left that was the after January 10th then i checked the next two days and it kept going down so I never saw the new time added in. And now I can't check on xenosuite on how much time I have left because this is what i get when I click xenosuit


    And I don't know of another way to check how much time I have left.

    So I'm neither guessing or pretending, I'm just confused
    Last edited by Adrax 13; 01-23-2016 at 04:42 AM.

  10. #20
    Moderator Elvang's Avatar
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    Quote Originally Posted by Adrax 13 View Post
    Well this is what happen when i checked my xeno time on xenosuite it only said 30 days left that was the after January 10th then i checked the next two days and it kept going down so I never saw the new time added in. And now I can't check on xenosuite on how much time I have left because this is what i get when I click xenosuit


    And I don't know of another way to check how much time I have left.

    So I'm neither guessing or pretending, I'm just confused
    http://forums.xenobot.net/payments.php

    Should be right at the top in the 'Active Subscriptions' area.

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